Long-time business owners: Customer service key to survival

by MICHAEL McGILL • Special Contributor
This content is for subscribers only. Log in or sign up for a free trial below.

Mike Ratliff cites customer service as reason for success of Ratliff Jewelers, the Haysi store that his dad started in 1953 and that he and his wife, Carolyn, have operated since 1995. PHOTO BY PAULA TATE.Click Hereto order photo reprints


%> "